Frequently Asked Questions

We integrate as many in-house services as possible giving you a personalized approach for all of your hiring needs.  It allows us to have a faster turn around time, higher accountability, and a more accurate background check.

• WE ANSWER OUR PHONES PERSONALLY
• WE RESPOND QUICKLY AND ACCURATELY TO EVERY CLIENT REQUEST
• POSITIVE, UPBEAT, KNOWLEDGEABLE AND HELPFUL CLIENT MANAGERS
• WE DON’T SEND YOUR PERSONAL PRIVATE INFORMATION OVERSEAS
•  FAST SERVICE
•  HIGHEST “HIT” RATES IN THE INDUSTRY, WE DELIVER ONLY QUALITY RESULTS
•  ENDLESS ATTENTION TO THE EVER CHANGING COMPLIANCE ENVIRONMENT
• WE MATCH OR BEAT YOUR CURRENT PRICING, SAVING YOU THOUSANDS OF DOLLARS
• PERSONAL AND HONEST SERVICE

In compliance with the Free Annual File Disclosure Rule, 16 C.F.R. Part 610 you may request a free copy of your consumer report completed by iprospectcheck. If you wish to receive a free annual copy of your report please email us at compliance@iprospectcheck.com with your name and contact information. You can also call us at (888) 808-9997 during our regular business hours and ask to speak with the Director of Compliance. We will contact you promptly to honor your request.

In the event that you wish to dispute any information contained in a report completed by iprospectcheck.com please email us at  compliance@iprospectcheck.com with your name, contact information and a brief description of the disputed information. You can also call us at (888) 808-9997 during our regular business hours and ask to speak with the Director of Compliance. We understand the importance of reporting legally compliant, accurate information and are committed to accuracy and compliance.information. You can also call us at (888) 808-9997 during our regular business hours and ask to speak with the Director of Compliance. We will contact you promptly to honor your request.

iprospectcheck is committed to honoring the privacy of customers and visitors to our website. This commitment ensures that our site describes our information practices and allows users to give informed consent to participating in fee-based services. As a customer of iprospectcheck your privacy is one of our primary concerns. iprospectcheck seeks to provide a secure and private website environment. In order to utilize our services, iprospectcheck requests information from you that is considered private and personal. We want you to understand the terms and conditions relevant to the collection and use of that information. iprospectcheck’s privacy policy explains to you what information we gather, how we use it, and how to correct or change it.

Information Collected

iprospectcheck will use the consumer information provided by our authorized customers to perform background checks and prepare a report based on criminal history checks, motor vehicle checks, education and employment history checks, credit checks and other types of background screening. (These reports are referred to by several different names including: Background Report, Consumer Report, Investigative Consumer Report, Background Screening Report, Background Check, and others.) iprospectcheck’s policy dictates that we closely monitor and guard the distribution of private consumer data. We may send private consumer data to an authorized third party as needed to help us complete one of the services mentioned above. When we send private data over the internet it is always encrypted with 128/256 bit encryption, so that, if data is intercepted, it will remain secure. Under no circumstances will the personal information collected and maintained in our databases ever be sold, and, except as stated in this policy it is not provided to an outside entity for any purpose. iprospectcheck does not use our databases of applicant information to compile mailing lists for sales or any other purpose. All data shall be collected, stored, and used in compliance with applicable law, which may include the federal Fair Credit Reporting Act (“FCRA”), individual state background screening and privacy laws, and other national and international laws.

With Whom We Share Information

iprospectcheck does not sell, rent, lease, share or give away its mailing or customer lists or personally identifiable information about our customers or visitors to this website. Customer information that is submitted through this website may be processed for the purpose of providing our background screening services only. Unless we have your consent or are required by law, we will only share the data you provide online with other business partners or agents who are acting on our behalf for the uses and services described herein. iprospectcheck’s business partners and agents adhere to our privacy policies with respect to the use of data received through this website and are bound by the appropriate confidentiality agreements.

iprospectcheck may, without your consent, access and disclose customer information, as may be permitted or required by law, regulation, rule or court order; pursuant to requests from governmental, regulatory or administrative agencies or law enforcement authorities; or to prevent, investigate, identify persons or organizations potentially involved in, or take any action regarding suspected fraud, violations of our Terms of Service, or activity that appears to us to be illegal or may expose iprospectcheck to legal liability. Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that your information in any way relates to that threat. Finally, in the event that iprospectcheck (or an affiliate) goes through an actual or potential business transition, such as a merger, acquisition, liquidation or sale of all or a portion of its assets, customer information will, in most instances, be part of the assets transferred.

Personal Information Disclosure: United States or Overseas

iprospectcheck does not transfer information to third parties outside the United States or its territories. All work for domestic comprehensive investigative reports is done exclusively within the United States and all data is retained within the United States.

Subcontractors

In connection with iprospectcheck providing services, we may in some instances, employ other companies and individuals as our subcontractors to perform functions on our behalf. Subcontractors are contractually obligated to use and maintain the confidentiality of personal information in a manner consistent with this privacy policy. These companies may not share any such information with any third party, other than iprospectcheck’s subcontractors customers. Except as described in this privacy policy, or required by law, we will not use or otherwise disclose any of the personally identifying information that you provide or that we collect from third parties or other sources.

Data Integrity

We pledge that at no time will our company subscribe to the distribution of any data external to our organization or providers. We do not compile and resell any provided data for any purpose. In addition, we empower employees and consumers to access, manage, and protect their data through iprospectcheck. Data security is the cornerstone of our business. We show our commitment to this protection by adhering to technical and physical standards and utilizing technology that are designed to provide constant and secure transfer of data.

Cookies and Tracking Technology

iprospectcheck’s web site may use the standard technology called a “cookie” to collect information about how you use the web site.

A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer’s IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with an iprospectcheck account login and password.

If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our web site will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on iprospectcheck’s web site.

How to Access, Correct, And Change Personal Information

iprospectcheck is dedicated to maintaining the accuracy of your personally-identifiable information. We are committed to also providing you access to your information. As a customer of iprospectcheck, you have the ability to correct or change the information you provided during registration. If you wish to correct information provided you may contact us by phone at (888) 808-9997 with such a request. To protect your privacy and security, we will also take reasonable steps to verify your identity and authorization before granting you access or enabling you to make corrections.

Credit Card Data

iprospectcheck recognizes your concerns about web commerce and transactions using bank and credit card information. Therefore, iprospectcheck is committed to keeping personal information secure during commerce transactions. iprospectcheck uses a secured SSL encryption with all direct transactions that involve using credit card or banking information. This process allows iprospectcheck to send your credit card number and personal data over the internet directly and securely to the credit card company. Once encrypted, only the credit cards authorization company has the ability to decrypt it. iprospectcheck never displays your credit card number online. Additionally, we store any personal information you submitted on forms (i.e. your address, e-mail and billing information) on our secure server. Our server is tightly monitored and controlled. All customer information collected through our web transactions is strictly confidential. Only those with proper identification and authorization have access to this information.

Security of web site and information

iprospectcheck is dedicated to providing for the security of your information. To maintain and ensure the accuracy and appropriate use of your data and information and to prevent the unauthorized access or disclosure of your information, we have installed and implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links

This Site contains links to other websites. We do not own, control, or operate the links or their respective websites, and we are not responsible for the privacy policies, practices or contents of such websites. The inclusion of any link does not imply endorsement of any such websites.

Children Under Age 13

iprospectcheck does not offer services to children under the age of 13, and this web site is not directed to children under the age of 13. iprospectcheck does not knowingly collect information about children under the age of 13.

Notification of Privacy Changes

iprospectcheck reserves the right to change this privacy policy at any time. When changes are made they will be posted to this website immediately.

Contact Information:

If you have any questions or comments regarding your privacy practices or policies, please contact:

Matthew J. Rodgers

160 Blue Ravine Road Suite E, Folsom, CA 95630

Phone: (888) 808-9997

Email: compliance@iprospectcheck.com

In accordance with California Civil Code § 1786.20, the representative named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.

This policy is effective January 1, 2012

compliance.information. You can also call us at (888) 808-9997 during our regular business hours and ask to speak with the Director of Compliance. We will contact you promptly to honor your request.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEB SITE.

By using this site, you signify your assent to these terms of use. If you do not agree to them, please do not use the site. User expressly acknowledges that use of this site is at user’s sole risk.

Restrictions on Use of Materials
This site is operated and maintained by iprospectcheck. No material or information from this site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed except as authorized in these terms of use, expressly authorized on the information or materials themselves, or approved in writing by iprospectcheck.

Disclaimer of Liability
iprospectcheck shall not be held liable for any improper or incorrect use of the materials or information described and/or contained in this site and assumes no responsibility for user’s use of them. In no event shall iprospectcheck be liable for any direct, indirect, incidental, special, exemplary or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability or tort (including negligence or otherwise) arising in any way out of the use of this site or materials and information herein, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence or under any other cause of action.

Disclaimer of Warranties / Freedom from Computer Viruses /
Accuracy and Use of Information / Continuous Service
The materials in this site are provided “AS IS” and without warranties of any kind either expressed or implied. iprospectcheck disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

iprospectcheck does not warrant that the functions contained in the materials in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free from viruses or other harmful components.

iprospectcheck does not warrant or make any representations regarding the use or the results of the use of the materials or information in this site, or the accuracy, adequacy, completeness, legality, reliability, or usefulness of any materials or information in this site. Changes may be periodically made to the content of materials or information in this site, and these changes may or may not be reflected in the materials or information as presented in the site. Additionally, due to the dynamic nature of the Internet, materials and information freely available one day may be restricted the next day, or undiscoverable due to changes in the organization of menus, homepages or files.

If you have obtained materials or information claimed to be from iprospectcheck, from a source other than iprospectcheck or this site, be aware that electronic data can be altered subsequent to its original distribution. Also, data and information can quickly become out-of-date. It is recommended that careful attention be paid to the contents of any metadata associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If you find any errors or omissions in the materials or information in this site, we encourage you to report them to the webmaster.

Disclaimer of Endorsement
Reference in this site to any specific commercial product, process or service by trade name, trademark, manufacturer or otherwise, does not constitute or imply an endorsement, recommendation or favoring by iprospectcheck.

Disclaimer for Hypertext Links
iprospectcheck is not responsible for the contents of any off-site materials referenced. The user specifically acknowledges that iprospectcheck is not liable for the defamatory, offensive or illegal conduct of other users, links or third parties, and that the risk of injury from the foregoing rests entirely with the user.

Links from this site to other sites on the Web do not constitute an endorsement from iprospectcheck. These links are provided for informational purposes only. It is the responsibility to the user to evaluate the content and usefulness of materials or information obtained from other sites.

Indemnification
To the extent permitted by applicable law, user agrees to defend, indemnify and hold harmless,iprospectcheck or its directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the user’s use of this site or materials and information contained herein.

Choice of Law / Interpretation
These terms of use, including the legal disclaimers and indemnification, shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. If any provision of these terms of use is declared unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the other terms and shall not affect the validity and enforceability of the remaining provisions.